Privacy Policy (गोपनीयता नीति) - Gramin Seva

Last updated: August 2026

Welcome to Gramin Seva (\"we,\" \"our,\" or \"us\"). We operate the Gramin Seva mobile application and the website located at https://graminseva.co.in (collectively referred to as the \"Service\"). We are committed to protecting your privacy and ensuring transparency regarding how data is handled.

This Privacy Policy explains what information we collect, how it is used, how third-party services operate within our application, and your rights regarding your data.

1. Non-Government Entity & Informational Disclaimer

Gramin Seva is an independent digital information portal and is NOT affiliated with, endorsed by, or associated with the Government of India or any State Government.

All agricultural prices, recruitment notices, and welfare scheme summaries provided on our platform are aggregated from publicly available government domains (such as data.gov.in, agmarknet.gov.in, and official departmental portals) solely for educational and informational purposes. We do not process government applications directly, nor do we collect government-issued identity cards or transaction fees.

2. Information We Collect

We believe in data minimization. We do not require you to create an account or provide sensitive personal identity documents to use our primary services.

A. Information Collected Automatically:

Device and Technical Information: Device model, operating system version, unique device identifiers (e.g., Google Advertising ID / AAID), network carrier, and internet protocol (IP) address.
Usage Data: App interaction timestamps, pages or modules viewed (e.g., Mandi rates, Scheme details), search queries, and crash reports.
Approximate Location: Non-precise, network-derived location data (such as State/District level) utilized to display relevant local mandi prices and state-specific vacancies. We do not access precise GPS background location.

B. Information You Provide Voluntarily:

If you contact our support desk via email or phone, we collect your email address, name, and any details you share within your message solely to resolve your inquiry.

3. How We Use Your Information

To deliver and display daily agricultural commodity rates, government scheme guidelines, and job notifications.
To cache recently viewed data locally on your device for smooth offline access.
To monitor app performance, identify technical bugs, and improve user experience.
To serve personalized or non-personalized advertisements through authorized third-party ad networks.
To maintain security, prevent fraud, and comply with applicable legal obligations.

4. Third-Party Services and Advertisements

Our app integrates trusted third-party SDKs that may collect information used to identify your device in compliance with their own privacy policies.

A. Google AdMob

We use Google AdMob to serve advertisements. AdMob uses the Google Advertising ID (AAID) to serve personalized or contextual ads according to Google\'s Advertising Policies. You can manage your ad personalization settings in your Android device settings under Settings > Google > Ads.

B. Google Play Services & Firebase

We utilize standard Google Play APIs and analytics/crash reporting libraries to ensure app stability and delivery of notifications.

5. External Links to Government & Third-Party Portals

Our Service contains links to official government portals (e.g., pmkisan.gov.in, uppbpb.gov.in) and recruitment boards. If you click on an external button or link, you will be redirected to that respective third-party website or portal. We have no control over and assume no responsibility for the content, privacy policies, or practices of any external sites.

6. Cookies and Local Storage

Our mobile app uses lightweight local storage (such as SharedPreferences and device cache) strictly to store your selected state/district preferences and offline data for zero-latency browsing. Our website may use standard session cookies to analyze web traffic.

7. Data Retention and Security

We do not store personal profiles on remote servers. Cached application data resides directly on your device storage and can be erased at any time by clearing the app cache/data or uninstalling the app. We implement standard security safeguards to protect our website and API infrastructure against unauthorized access.

8. Children\'s Privacy

Our Service is intended for general audiences, farmers, and job seekers. We do not knowingly collect personally identifiable information from children under the age of 13. If you believe that a child has provided us with personal data, please contact us immediately, and we will delete such information promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect updates in app functionality or regulatory standards. We will notify users of any changes by updating the \"Last updated\" date at the top of this page. You are advised to review this page periodically.

10. Contact Us & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Grievance Officer:

Email: support@graminseva.co.in
Portal: https://graminseva.co.in
Address: Gramin Seva Digital Information Desk, Delhi NCR, India